The Hive · DOCK · Dock & Appointments
Every door was booked.None of them were right.
0 door-hours scheduled a day. 0 of them booked by phone.
Dock scheduling software gives you a calendar and lets the yard argue with it. Dock & Appointments is the discipline that holds the two together — books against the live ETA, against the labor actually on shift, and against the detention clock already running, and rebooks the moment any of the three moves.
Figure illustrative until per-tenant telemetry volume is confirmed.
Dock scheduling software vs. Dock & Appointments
Same doors. Same trucks.
Different yard at 8 AM.
One of them books the door. The other owns the hour.
Last night · autonomous
- 03:14Inbound ETA slipped forty minutes past a 06:00 receiving window. Moved it to door 9 at 08:15, notified the receiver, and released door 14 back to the queue.door held
- 07:22A trailer checked in at 05:41 with no crew assigned and detention starting in nineteen minutes. Converted the appointment to a drop, spotted the trailer, and released the driver.detention avoided
- 07:55Second shift came up three people short against eleven live-load appointments. Resequenced four to first shift and converted two to drops, with no overtime requested.shift balanced
- 09:40Two carriers held door 7 for the same hour. Moved the drop to door 11, kept the live unload where the crew was, and notified both carriers before either arrived.conflict cleared
- 11:06A reefer appointment was booked to a dry door. Reassigned it to a powered door before arrival and flagged the booking rule that allowed it.cold chain kept
The mandate
We don’t list features.
We publish the job.
Decides on its own
- Books every door against the live ETA, not the ETA the carrier promised at tender
- Holds appointments to the labor actually on shift, not the labor on the plan
- Converts live loads to drops when detention would start before a crew is free
- Resequences the schedule when a shift comes up short, before anyone clocks in
- Resolves double-booked doors by what the load needs, not who booked first
- Matches equipment to the door — a reefer never lands on a dry dock
- Starts and documents the detention clock at check-in
Escalates to you
- Any resequence that pushes an appointment past its committed delivery date
- Any shift that cannot be balanced without overtime
- Any carrier repeatedly arriving outside its window
Never touches
- Carrier selection and the rate — that’s TMS
- Pick waves and putaway inside the building — that’s Warehouse
- Any door or shift rule you set on day one
Act 1 · operations
One slipped ETA.
Four teams already moved.
- DOCKrebooks to a compliant open door
- WMSreshapes the receiving wave around the new hour
- TMSre-routes the carrier to the new door
- CXtells the receiver before the truck is late
Governed
Bold is easy.
Bold you can audit is rare.
- Convert the 08:00 live unload to a drop. Crew is committed until 09:30 and detention starts at 07:41.
- That trailer is a cross-dock with a 10:00 outbound tender against it. Dropping it strands the outbound. Recommend pulling one picker off the wave instead.
- Wave has 40 minutes of float. One picker released without moving the wave cutoff.
- Drop rejected. Live unload worked on time. Outbound tender made its window.
Both sides of that argument are in your log. Forever.
Your turn
Go ahead.
Break one.
Pick one. Nothing here reaches a person.
Running today.
At a company whose freight is real.
Dock & Appointments schedules doors in production at Watchmen Logistics, Elyon SCI’s Customer Zero and freight partner. Every decision on this page is the kind Watchmen’s yard gets, every day. Running.
Your scheduler can show you a full calendar.
Ask it whether the yard agrees.